Legal
Terms of use
The terms that apply when you use this website, register for a programme or buy from the store.
Draft - not yet legally reviewed
This wording is a working draft prepared by Arkadia and has not yet been reviewed by Ballaz's legal adviser. It describes what the platform actually does, so the final text can be built on it - but it is not yet the binding version.
Using this site
You may use this site to find information, register for programmes and buy products. You may not attempt to disrupt it, access areas you are not entitled to, or use it to harm others.
Accounts
You are responsible for keeping your account details secure and for activity carried out under your account.
Information you give us about yourself and any child in your care must be accurate, particularly emergency contact and health information, because staff rely on it.
Programme registration
A registration is confirmed when payment is received and we send confirmation. Places are limited and allocated first come, first served.
Age eligibility is checked at registration. Where a child falls outside a programme's age range we will suggest the appropriate one.
Cancellations and refunds
Cancellation terms differ between programmes and camps, and are shown before you pay. The terms shown at the time of your transaction are the ones that apply.
Store orders
Prices and availability can change. Where an item turns out to be unavailable after you order, we will contact you and refund it.
Unworn items may be returned within 14 days.
Our liability
Football carries inherent risk. Participation is covered by the waiver you accept at registration.
Nothing in these terms limits liability where the law does not allow it to be limited.